Privacy Policy
Last Updated: May 18, 2025
1. Introduction
At CustomBloons, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
By using CustomBloons services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address when you place an order.
- Payment Information: Credit card details or other payment information processed through our secure payment processors.
- Usage Data: Information on how you access and use our website, including IP address, browser type, and pages visited.
- Communication Data: Any messages, emails, or other communications between you and CustomBloons.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support
- Improving our website and services
- Sending promotional emails or newsletters (if you opt-in)
- Complying with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but this may prevent some parts of our website from functioning properly.
6. Third-Party Services
We may use third-party services such as payment processors, analytics providers, and marketing tools. These third parties have their own privacy policies, and we recommend reviewing their policies before interacting with them.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to processing
- Data portability
To exercise these rights, please contact us using the information provided at the end of this policy.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].